Get simply outstanding carpets and floor coverings
All fitted by our experts
Carpet Choice are committed to providing our customers with a professional, hassle-free experience and offer a completely free estimate appointment. Book now and have your floors measured by one of our expert fitters.
Choosing the right carpet or vinyl floor covering can be daunting. Let us care away the strain with our friendly, obligation-free advice. Just call or drop us a line and we'll let you know how to move forward with your next flooring project.
Our obligation to our customers doesn't end once their great new carpet or vinyl floor has been professionally installed. We're also here to help with repairs, maintenance and any other aftercare needs you may have. Need repairs? Drop us a line and let us see how we can help.
Our fitters who are all employed by us are qualified to advanced level and have been trained by a Master Fitter. They are central to the superb feedback we get from our customers. Carpet Choice fitters are discrete, friendly and will take care of your home as if their own. Book a free estimate to get started.
Friendly and Professional
As a family-run business we are heavily focused on providing the most friendly and professional service possible. All of the Carpet Choice team take pride in delivering a customer experience that is second to none.
We would like to make the following comments for your future customers. We purchased a top brand carpet from your shop and it was fitted by your own very competant fitters. There was a manufacturing fault with the carpet but we were impressed by how much attention to our problem was given by your company to resolve this.. In this day and age it is very reassuring to receive this kind of after sales service for which we are grateful and were 100% satisfied. It was a pleasure to do business with your company and we would be pleased to provide references to your customers, should any request them. Dealing on line is always a bit of a leap in the dark but we can reassure your potential buyers that we were totally satisfied.
A fantastic job! so much care and attention to detail from the fitters. The carpet is everything I hoped it would be and more! A pleasure to do business with Carpet Choice from start to finish.
Just a few lines to say how delighted we are with our new carpet. Starting with the friendly advice and guidance in the shop. to the efficient fitting of the carpet. the service that we received from the whole team was excellent. We won't be going anywhere else for our carpet in future. Thank you.
We used Carpet Choice to carpet our stairwell and landing, not only did they do a great job but were extremely helpful from the beginning advising on the correct quality of carpet for wear and colour.Turned up at the time and date agreed and charged the price agreed, no extras; what more can you ask for !!
I would like to add my good wishes to Carpet Choice Ltd for their new online venture. If it is anything like the excellent service they have given me in past years, during which time I used to have to go to the shop to choose my carpet, then I predict a no brainier success. I look forward to being able to now pick my carpets from the comfort of my own home, and recommend their service as really professional, with fitters who are not only very particular but very clean and tidy as well when they finish the job. Good luck, although I don't think you'll need it as I'm sure your past customers and new ones will follow you for the convenience of the online experience.
I am writing to thank and commend you for your outstanding service. We thought re-carpeting of 4 rooms in our house would be stressful but Richard was polite, thoroughly professional and worked around needs of our family with a smile. Good old fashioned customer service goes a long way- Thank you!
The carpet shop have donated their time free of charge to Sawbridgeworth Memorial Hall, which was lovely considering they are a small business and times are hard for everyone. We can recommend Richard and his team for your home or business as he really cares about delivering a first class job.
Richard and his mate (sorry, can't remember his name) were both brilliant and have done a lovely job. They worked so hard and it turned out to be quiet a long job for them I know, but they didn't try to rush it and the end result is excellent - brilliant team! Thanks once again, I will definitely recommend you to people, your customer service has been great and I am one happy customer.
Excellent range of top products, competitively priced with a service that is courteous, extremely helpful and very professional from buying to fitting.
I could not be happier with the personal service, help and advice I received from them on the choice of carpet I would need. The expertise and work of the carpet fitters is first class. I would recommend Carpet Choice to anyone that is thinking of purchasing a new carpet and I would not go anywhere else.
Many thanks for a ‘job’ well done and thanks again for the help with choosing. Decisions! Decisions!
I would like to thank you all for your sales support to Westex Carpets, not only for the previous four years that you have been trading, but for the last two years that I have been calling in your showroom as your Westex representative. It makes my daily job a pleasure in dealing with professional business people like yourselves. You have all made me feel very welcome on every visit and I have always appreciated you all showing a good interest and the willing to listen, learn and pass on your knowledge to your customers about all the products that we produce as a high end quality manufacturer at Westex Carpets.