At Carpet Choice we're incredibly proud of the first class service we provide for our customers.

You don't need to take our word for it. See the kind words our previous customers have written in the many testimonials we have received. We're confident you'll be just as happy when you decide to chose Carpet Choice.

Find out more about Carpet Choice


We would like to make the following comments for your future customers. We purchased a top brand carpet from your shop and it was fitted by your own very competant fitters. There was a manufacturing fault with the carpet but we were impressed by how much attention to our problem was given by your company to resolve this.. In this day and age it is very reassuring to receive this kind of after sales service for which we are grateful and were 100% satisfied. It was a pleasure to do business with your company and we would be pleased to provide references to your customers, should any request them. Dealing on line is always a bit of a leap in the dark but we can reassure your potential buyers that we were totally satisfied.

A.E and G.M Bowden

A fantastic job! so much care and attention to detail from the fitters. The carpet is everything I hoped it would be and more! A pleasure to do business with Carpet Choice from start to finish.

Elizabeth Smith

Just a few lines to say how delighted we are with our new carpet. Starting with the friendly advice and guidance in the shop. to the efficient fitting of the carpet. the service that we received from the whole team was excellent. We won't be going anywhere else for our carpet in future. Thank you.

Terry and Sue Stewart

We used Carpet Choice to carpet our stairwell and landing, not only did they do a great job but were extremely helpful from the beginning advising on the correct quality of carpet for wear and colour.Turned up at the time and date agreed and charged the price agreed, no extras; what more can you ask for !!

One satisfied customer

I would like to add my good wishes to Carpet Choice Ltd for their new online venture. If it is anything like the excellent service they have given me in past years, during which time I used to have to go to the shop to choose my carpet, then I predict a no brainier success. I look forward to being able to now pick my carpets from the comfort of my own home, and recommend their service as really professional, with fitters who are not only very particular but very clean and tidy as well when they finish the job. Good luck, although I don't think you'll need it as I'm sure your past customers and new ones will follow you for the convenience of the online experience.

Jan Carey

I am writing to thank and commend you for your outstanding service. We thought re-carpeting of 4 rooms in our house would be stressful but Richard was polite, thoroughly professional and worked around needs of our family with a smile. Good old fashioned customer service goes a long way- Thank you!

Lee-Anne Stork

The carpet shop have donated their time free of charge to Sawbridgeworth Memorial Hall, which was lovely considering they are a small business and times are hard for everyone. We can recommend Richard and his team for your home or business as he really cares about delivering a first class job.

Richard and his mate (sorry, can't remember his name) were both brilliant and have done a lovely job. They worked so hard and it turned out to be quiet a long job for them I know, but they didn't try to rush it and the end result is excellent - brilliant team! Thanks once again, I will definitely recommend you to people, your customer service has been great and I am one happy customer.

Jane Watts

Excellent range of top products, competitively priced with a service that is courteous, extremely helpful and very professional from buying to fitting.

John Staples

I could not be happier with the personal service, help and advice I received from them on the choice of carpet I would need. The expertise and work of the carpet fitters is first class. I would recommend Carpet Choice to anyone that is thinking of purchasing a new carpet and I would not go anywhere else.

Denise Mannino

Many thanks for a ‘job’ well done and thanks again for the help with choosing. Decisions! Decisions!

Stella Ward

I would like to thank you all for your sales support to Westex Carpets, not only for the previous four years that you have been trading, but for the last two years that I have been calling in your showroom as your Westex representative. It makes my daily job a pleasure in dealing with professional business people like yourselves. You have all made me feel very welcome on every visit and I have always appreciated you all showing a good interest and the willing to listen, learn and pass on your knowledge to your customers about all the products that we produce as a high end quality manufacturer at Westex Carpets.

James EmersonWestex Carpets

Examples of recent work

Out Of The Dark

A dark staircase covering was making this area feel tight and claustrophobic.  Our customer made a great choice with ...

Versatile and Beautiful

This customer needed a carpet that looked great while being able to stand up to the rigours of daily life. As a resu ...

Hard Wearing. Good Looking

This customer needed a carpet that not only looked great, but would continue to do so for years to come. We advised ...

Enduring Quality

This customer needed new carpets throughout a large section of the house, including all four bedrooms, dining room, ...

Fabulous Staircase

Installed in a manor house, this project required a great deal of care and attention to detail. We helped the custom ...

Feature Staircase

Our customer wanted a quality stripe carpet to make more of a feature of her staircase. She chose a Jubilee Stripe c ...
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